Quality

Quality is not something we compromise on. Ever. We put our clients’ interests first delivering on our promises to ensure you always receive superior IT services and outstanding customer care. Quality is not about certificates (though we have those as well), it is about

 

  • Complete commitment – no corner cutting and no half-hearted efforts. We get to know your business and working culture so that we find you IT solutions that will really add value. We’re also on call to help 24 hours a day, 7 days a week. That’s commitment.
  • Transparency – openness makes for the most clear and uncomplicated partnerships, which is just the way we like it.
  • Professionalism – our staff are technical whizzes, naturally, but they are also astute, customer-facing people who talk plainly about IT in terms you understand.
  • Reassuringly predictable – we work to an agreed flat fee rate which means no hidden costs, no matter what your IT throws at us or when it chooses to do so.

 

 

Complete | Expertise | Openness


 

Certified

Instanton is proud to be both ISO 9001:2008 Quality certified and ISO 27001:2005 Information Security Certified.

We use ITIL, ISO 9001:2008 and ISO 27001:2005 management systems to help implement the highest standard Quality and Security procedures.